At Sandibet, your privacy is not an afterthought — it is a core part of how we build and operate our platform. This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and the rights you have over your own data as a registered player on Sandibet.
The key principles behind our approach to your personal data
All data transmitted between your device and the Sandibet platform is protected by industry-standard SSL encryption. Your personal details, payment information, and account activity are secured in transit at all times.
Sandibet stores your personal data on secured servers with access controls, firewalls, and regular security audits. We apply the principle of least privilege — only staff who genuinely need access to your data for operational purposes can access it.
Sandibet does not sell, rent, or trade your personal information to third parties for marketing purposes. Data is shared only with trusted service providers who assist in operating the platform, and only to the extent necessary for those purposes.
Registered Sandibet players have the right to access, correct, and request deletion of their personal data. You can manage your communication preferences directly from your account settings or by contacting our support team at any time.
Sandibet uses cookies to improve your experience on the platform — for session management, preference storage, and analytics. We are transparent about what cookies we use and why. You can manage cookie preferences through your browser settings.
Sandibet's data practices are aligned with applicable Philippine data protection regulations and PAGCOR responsible gaming standards. We take our legal obligations seriously and review our privacy practices regularly to ensure ongoing compliance.
This Privacy Policy ("Policy") describes how Sandibet ("Sandibet," "we," "us," or "our") collects, uses, stores, and discloses personal information obtained from users ("you," "Player," or "User") of the Sandibet website located at sandibet.vip and all associated services, mobile applications, and features (collectively, the "Platform").
Sandibet is committed to protecting the privacy and personal data of all registered players and visitors to the Platform. We recognise the trust you place in us when you share your personal information, and we take that responsibility seriously. This Policy is intended to give you a clear and honest account of our data practices so that you can make informed decisions about your use of the Platform.
By accessing or using the Sandibet Platform, registering an account, or making a deposit, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described herein. If you do not agree with any part of this Policy, please discontinue use of the Platform immediately.
Sandibet collects personal information from you in several ways — directly when you register or interact with the Platform, automatically as you use our services, and occasionally from third-party sources. The categories of personal information we collect include:
2.1 Information You Provide Directly
2.2 Information Collected Automatically
2.3 Information from Third Parties
| Data Category | Examples | Source |
|---|---|---|
| Identity Data | Name, date of birth, government ID | You / KYC providers |
| Contact Data | Email address, mobile number, address | You |
| Financial Data | Payment method, transaction history | You / Payment processors |
| Technical Data | IP address, device type, browser | Automatically collected |
| Usage Data | Games played, session activity | Automatically collected |
| Communications Data | Support tickets, chat transcripts | You |
Sandibet uses the personal information we collect for the following purposes:
Sandibet processes your personal information on the following legal grounds:
Sandibet does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your personal information with the following categories of recipients, strictly for the purposes described in this Policy:
All third parties with whom Sandibet shares personal data are required to handle that data in accordance with applicable data protection laws and are prohibited from using it for any purpose other than the specific purpose for which it was shared.
Sandibet uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session continuity, and gather analytics data that helps us improve our services. The following types of cookies are used on the Sandibet Platform:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Sandibet Platform. For detailed information on managing cookies in your specific browser, refer to your browser's help documentation.
Sandibet retains your personal information for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
The following general retention principles apply:
Where personal data is no longer required for any lawful purpose, Sandibet will securely delete or anonymise it in accordance with our internal data disposal procedures.
As a Sandibet player, you have the following rights in relation to your personal data, subject to applicable law and certain exceptions:
To exercise any of these rights, please contact the Sandibet support team using the contact details provided in Section 12 of this Policy. Sandibet will respond to all valid requests within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing your request.
Sandibet implements a range of technical and organisational security measures designed to protect your personal information against unauthorised access, disclosure, alteration, and destruction. These measures include:
While Sandibet takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a data security incident that is likely to result in a risk to your rights and freedoms, Sandibet will notify you and the relevant regulatory authorities as required by applicable law.
You also have a role to play in keeping your data secure. Please ensure that your Sandibet account password is strong and unique, and that you do not share your login credentials with any third party. Contact Sandibet support immediately if you suspect that your account has been compromised.
The Sandibet Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine regulations governing casino-style online gaming. Sandibet does not knowingly collect personal information from individuals under the age of 21.
If Sandibet becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. All funds associated with an underage account will be handled in accordance with applicable regulatory requirements.
If you are a parent or guardian and believe that your child has registered on the Sandibet Platform, please contact our support team immediately so that we can investigate and take appropriate action.
Sandibet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When we make material changes to this Policy, we will notify registered players by email or by posting a prominent notice on the Platform prior to the changes taking effect.
The "Last Updated" date at the top of this Policy indicates when it was most recently revised. We encourage you to review this Policy periodically to stay informed about how Sandibet is protecting your personal information.
Your continued use of the Sandibet Platform following the posting of any changes to this Policy constitutes your acceptance of those changes. If you do not agree with the revised Policy, you should discontinue use of the Platform and contact our support team to close your account.
If you have any questions, concerns, or requests relating to this Privacy Policy or Sandibet's handling of your personal data, please do not hesitate to get in touch with our support team. We are available 24 hours a day, 7 days a week, and our Filipino support agents are ready to assist players from Manila, Cebu, Davao, Quezon City, Makati, and across the Philippines.
You may contact Sandibet's data support team via the following channel:
Please include your registered account username and a clear description of your query or request when contacting us. For formal data subject access requests or erasure requests, please also include a copy of a valid government-issued ID to enable us to verify your identity before processing your request.
Sandibet aims to acknowledge all privacy-related enquiries within 48 hours and to resolve them within a reasonable timeframe in accordance with applicable Philippine data protection law.
Now that you know how we protect your privacy, you can play with confidence. Join Sandibet today — register in minutes, deposit via GCash or PayMaya, and enjoy top casino games with full peace of mind. Must be 21 or older to register.
Already have an account? Log in here · 21+ only · Play responsibly